Approximately 250 IT people in the Credit Suisse Private Banking Division in Switzerland are ISTQB® Certified Tester (SAQ) Foundation, with currently 40 of them also certified at Advanced level. Ca. 200 IT people work in Software Testing, which represents at least 10% of the development organization. This means that more people are Certified Testers than work in the test organization.

The training and certification were considered by the participants to be both helpful and relevant. For the Software QA separate career tracks for the roles Test Expert, Test Designer and Test Manager have been established. The Foundation Certificate is obligatory for all roles and for Test Managers also the Advanced Certificate. Substantial software quality improvements have already been achieved in the year following the introduction of the measures.

• Credit Suisse Group
  CH-8070 Zürich
  
• Email: robin.heizmann@credit-suisse.com